No company likes uncertainty or the feeling that their suppliers are making unexpected or unplanned changes to their service. In light of recent developments in the TEM industry, this could become reality for some.
Last month, MDSL held its RPM User Group at UBS' offices in London. The event was an opportunity for the users and managers of RPM to make sure they were included in discussions for redesigning the product.
Most prospective customers primarily associate a TEM solution with cost savings, but there are other important benefits TEM can provide to enterprises.
What is today’s latest technology for business? Ask 10 people and you could easily get 10 different answers, but no doubt it will be some form of application, product or service, or a combination, (known as a solution) that claims to enable your business to work faster and smarter, to transform and disrupt the status quo - to deliver undreamed of results and more!
MDSL's new Smart Dashboard reporting allows users to create their own dashboards from scratch. As long as the data points exist in their TEM inventory, users can immediately display information about their technology estate however they want.
But why invest considerable time, development cost and testing into producing user-customizable dashboards, and writing an interface to allow the product to be used without technical knowledge?
Though their respective purposes can be vastly different, IoT devices still fit naturally into Telecom Expense Management (TEM) solutions. Both services use sim cards which then have corresponding invoices, and Telecom Expense management is predicted to have as significant an impact on IoT spend as it does on Telecoms.
I suspect most people have at some point in their career heard (or perhaps uttered) the phrase ‘It’s alright, I’ll just claim it back on expenses’ or ‘don’t worry the company is paying for it.’
Employees will often assume business rates for telecoms, electricity or printing are probably cheaper than consumer rates. "My company spends so much on services... will:
- calling home
- leaving this turned on overnight
- printing out these invites to my Tibetan throat singing evening...
really make a difference?"
This Wednesday, MDSL held a testing evening to help the development team power through the beta stage of our new HTML 5 Reporting Platform. Employees from all departments were compelled to stay behind after work through sheer intrigue and dedication... and some free pizza and beer. But mainly the intrigue and dedication.