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TEM Cost Savings - 4. Improved Process Savings: Provisioning

Bill from accounts receives yet another troubling telecom bill.

"What is this bill for? It's not in my accounts inventory! Where are the details I need for my inventory? How is this service configured?"

Bill considers just paying the bill and sweeping it all under the carpet. But Bill knows that path leads inevitably to Accountant Hell.

"Should this come out of our budget? Or the Orlando budget? Who ordered this? Will Dave from IT know? Why is this so complicated? Should I quit my job? Sell up, move into an old warehouse and live out my days as a cobweb?"

Sleep on it, Bill.

Meanwhile, Linda is having some touchscreen issues due to some suspected water damage:


From:linda@thecompany.com
Sent: 01 June 2016 16:11
To:davefromIT@thecompany.com
Subject: New Phone Order

Hi Dave,

Are you putting in any new phone orders soon? Mine is doing this weird thing where it sends my email before I’ve finished writi

Linda Waters
Project Manager


From:davefromIT@thecompany.com
Sent: 02 June 2016 10:09
To:linda@thecompany.com
Subject: RE:New Phone Order

Hi Linda,

Yes, I think there were a few notes on my desk requesting new phones, so there’ll probably be a new order soon. I’ll need a few details from you to find out what sort of plan you need. Shall I come find you in a minute?

Dave Fromit
IT Support
IT


From:linda@thecompany.com
Sent: 02 June 2016 12:41
To:davefromIT@thecompany.com
Subject: RE:New Phone Order

Hey Dave,

I think those were probably my notes… I’m in the New York office this week, so I’ll give you a call at 2 to

Linda Waters
Project Manager


From:linda@thecompany.com
Sent: 02 June 2016 14:56
To:davefromIT@thecompany.com
Subject: RE:New Phone Order

Hi Dave,

Sorry, my meeting ran over and now I’m going into the ne

Linda Waters
Project Manager


From:linda@thecompany.com
Sent: 02 June 2016 14:57
To:davefromIT@thecompany.com
Subject: RE:New Phone Order

Now I’m going into the next one. Shall I call you after the meeting? It shouldn’t go on for too long. Or can we do this via email?

Linda Waters
Project Manager


From:davefromIT@thecompany.com
Sent: 02 June 2016 15:03
To:linda@thecompany.com
Subject: RE:New Phone Order

Hi Linda,

Sure. How many minutes do you need?

Dave Fromit
IT Support
IT


From:linda@thecompany.com
Sent: 02 June 2016 15:11
To:davefromIT@thecompany.com
Subject: RE:New Phone Order

Hi Dave,

I’ll probably be out in about 45 minutes, give or ta

Linda Waters
Project Manager


From:davefromIT@thecompany.com
Sent: 02 June 2016 15:14
To:linda@thecompany.com
Subject: RE:New Phone Order

Hi Linda,

I mean how many voice minutes do you need on your contract?

Dave Fromit
IT Support
IT


From:linda@thecompany.com
Sent: 04 June 2016 12:11
To:davefromIT@thecompany.com
Subject: RE:New Phone Order

Hi Dave,

Sorry for the slow response.

I’m not sure. Shall we talk when I get back?

Linda Waters
Project Manager



This constant back and forth slows down the provisioning process and wastes everyone's time. Don't let your company get swamped with unnecessary admin.

eBonding streamlines and provides structure for your telecom provisioning. Read about it here

 Learn about our TEM Solution below:

Telecom Expense Management

Find the other blogs from our TEM Cost Savings Series below: